Privacy policy
Last updated: September 25, 2026. MyStoreFront (mystorefront.in) is in pre-launch validation. This policy explains what we collect, why, and who it is shared with. Contact for any privacy request, including access, correction, or deletion: admin@mystorefront.in.
What we collect
- Sellers: name, phone number, store name and settings, catalogue content, and subscription status.
- Buyers: name, phone number, and delivery address entered at checkout, plus order contents and status.
- Transaction data: order contents, amounts, payment status, and Razorpay payment references for each order.
- Verification: one-time codes and phone verification records used to confirm orders.
- Location: approximate location, only when you allow it in your browser, used to show nearby stores. It is not stored on our servers.
- Technical data: standard server logs (IP address, device, browser, pages visited) used for security and debugging.
How we use it
- To run storefronts, take and verify orders, and deliver them to the right seller.
- To send order notifications and verification codes over WhatsApp and SMS.
- To process payments through Razorpay. Customer payments settle to the seller's own Razorpay account; we never see card or UPI credentials.
- To handle buyer reports and disputes about a store or an order.
- To fix bugs and improve the service.
Consent
We use customer information and transaction data only for the purposes listed above. Under the Consumer Protection (E-Commerce) (Amendment) Rules, 2026, using it for any other purpose requires your express and affirmative consent, which we ask for separately.
Who we share it with
A buyer's order, name, phone, and delivery address are shared with the seller they ordered from. We use processors to operate the service: Supabase (database), Vercel (hosting), Razorpay (payments), and WhatsApp/SMS delivery providers (Meta and Gupshup). Each seller's business data is isolated from every other seller. We do not sell personal data.
Grievance officer
Complaints about a store, an order, or how your data is handled are acknowledged within 48 hours and redressed within one month. Grievance officer: Tanmay B, phone +91 9130309276, email admin@mystorefront.in.
Retention and security
We keep data while a store or order record is active and as needed for legitimate records. Data is encrypted in transit and access is restricted to what is needed to operate the service. You can ask us to correct or delete your data at admin@mystorefront.in.
Children
The service is not directed at children under 18.
Changes
Changes are published on this page with a new date above. Continued use after a change means you accept the updated policy.
Pre-launch policy - a lawyer-reviewed version will replace this before public launch.